Cancellation Policy
Κατά την υψηλή περίοδο καλό θα είναι να γνωρίζετε τι ισχύει σε περίπτωση που θέλετε να ακυρώσετε ή να αλλάξετε το εισιτήριο σας.
Minoan Lines
During high season there are some restrictions that apply in case one has to cancel a trip. Depending on the carries(ferry company) and the time by the ticket get cancelled the rules vary.
Blue Star Ferries
7 days prior to departure
Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
From 7 days and up to 4 hours prior to departure
A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
4 hours prior and up to the departure
50% cancellation fees must be paid.
After departureTickets cannot be cancelled or converted to open date tickets and therefore are totally lost.
Sea Jets
14 days prior to departure
Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
From 14 days up to 12 hours prior to departure.
A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
12 hours prior to departure
50% cancellation fees must be paid.
After departure
Tickets cannot be cancelled or converted to open date tickets and therefore are totally lost.
Hellenic Seaways
15 days prior to departure
Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
From 7 days up to 12 hours prior to departure
A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
12 hours prior to departure5
0% cancellation fees must be paid.
After departure
Tickets cannot be cancelled or converted to open date tickets and therefore are totally lost.
Golden Star Ferries
6 days prior to departure
Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
From 6 days up to 2 hours prior to departure
A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
2 hours prior and up to the departure
50% cancellation fees must be paid.
After departure
Tickets cannot be cancelled or converted to open date tickets and therefore are totally lost.
Cyclades Fast Ferries
8 days prior to departure
Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
From 7 days up to 2 hours prior to departure
A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
2 hours prior and up to the departure
50% cancellation fees must be paid.